RETURNS & REFUNDS

If you are not 100% over the moon with your product(s) please email us at sales@bbdd-thestore.co.uk within 7 days of receipt to let us know and we will discuss available options, e.g. refund, exchange, etc.

If a refund or exchange is required please send the item(s) to –

BB+DD The Store
1 York Street
Stone
Staffs
ST15 8JB

Please note that customers will be responsible for return shipping fees (unless the item is faulty in which case we will cover the return postage cost).

We will email you to notify you when your returns have been received.

We aim to process refunds within 7 days of receipt and will credit your original payment method.

Kate & Linds